We want you to love your KARIMA piece. If for any reason you
are not completely satisfied, we accept returns within 14
days of delivery.
Return Policy
-
Items must be returned within 14 days of
receiving your order.
-
Items must be unworn, unwashed, and in their
original conditional with all tags attached.
-
Custom-made or altered items are not eligible
for return.
-
Sale items are final sale and cannot be
returned.
How to Return
- Initiate Return: Email us at returns@karima.com with your order number and reason for return.
- Receive Label: We will review your
request and send you a prepaid shipping label (for
domestic orders) and instructions.
- Pack & Ship: distinctively pack your
item in its original box and attach the shipping label.
Drop it off at the nearest courier location.
Refunds
Once your return is received and inspected, we will
notify you of the approval or rejection of your
refund.
If approved, your refund will be processed, and a
credit will automatically be applied to your
original method of payment within 5-10 business
days. Please note that shipping costs are
non-refundable.
Exchanges
We currently do not offer direct exchanges. The best
way to ensure you get the item you want is to return
the item you have, and once the return is accepted,
make a separate purchase for the new item.